e: info@brynjonesassociates.com  |  t: 01904 ~ 701737

Bryn Jones Associates Ltd - Developing and transforming customer experience …developing and transforming customer experience
Bryn Jones Associates Ltd - Corporate review, analysis and planning …corporate review, analysis and planning
Bryn Jones Associates Ltd - Consultancy and management services …consultancy and management services
Bryn Jones Associates Ltd - Developing new roles and objectives …developing new roles and objectives
Bryn Jones Associates Ltd - Business planning and reviews …business planning and reviews
Bryn Jones Associates Ltd - Dedicated client support …dedicated client support

What We Do

“We are focused on working with our clients to be financially sustainable and to deliver an exceptional customer experience”

Strategic advice allied to highly practical ‘hands-on’ work to help deliver real change.

We have a real passion and belief in what we do and a commitment to ensuring that our clients achieve their goals…

Some of our services include:

  • Business planning and reviews
  • Sustainability reports
  • Developing new operating models
  • Options appraisals and feasibility studies
  • Organisational, operational, commercial and customer service reviews
  • Interim management
  • Planning and mobilisation of projects and new developments
  • Culture change, new ways of working and transforming the customer experience
  • Providing marketing strategies
  • Maximising the commercial potential
  • Development and implementation of standards and new ways of working
  • Providing recommendations and reports
  • Developing training programmes, implementation and delivery

This list is by no means exhaustive and we work with our clients to identify which methods of work would suit their needs. Please get in touch if you would like to discuss further.

The organisations with the better reputation for service excellence yielded a 71 per cent higher profit per employee…~ RESEARCH CONDUCTED BY WARWICK BUSINESS SCHOOL FOR THE INSTITUTE OF CUSTOMER SERVICE

Just some of our many valued clients…