Museums Practice…
Two articles have been published in the Museums Association’s online Museums Practice Journal…
‘Visitor service: do museums get it right?’
‘Developing a strong front-of-house workforce’
Museum Practice explores the role of front-of-house, from the commercial opportunities that are often missed to the importance of prioritising visitor services and delivering high and consistent standards throughout.
Please see the link below:
www.museumsassociation.org/museum-practice/front-of-house